Team and leadership

Team and leadership content by madewithlove. Helping SaaS startups and scale-ups build teams and software. Welcome to our knowledge base.

151 posts
Fitness for purpose: taking risks with quality

Fitness for purpose: taking risks with quality

When product teams obsess over perfect quality, they risk standing still, but by embracing a 'fit for purpose' mindset and planning for instability, they can move faster and smarter.

Offboarding: The security hole nobody wants to talk about

Offboarding: The security hole nobody wants to talk about

Offboarding is a crucial part of security. Forgotten accounts and overlooked credentials can expose your systems to risk. This post offers real examples, a checklist approach, and clear steps to make offboarding more reliable across teams.

These questions will be answered after technical due diligence

These questions will be answered after technical due diligence

Investing without technical due diligence is like buying a used car without opening the bonnet. This article demystifies the audit process, shares what red flags we look for, and explains why investors should care deeply about code, processes and product.

What would it cost to rebuild this software from scratch?

What would it cost to rebuild this software from scratch?

Evaluating the cost of rebuilding software from scratch involves more than counting development hours; it requires recognising the invisible value of user feedback, lessons learned, and embedded experience.

Making progress without a technical leader

Making progress without a technical leader

Startups without a technical co-founder can still build great products, but only if they avoid the usual traps of overengineering, needless infrastructure, and late developer involvement.

AI writes bad code, but what if that’s the good news?

AI writes bad code, but what if that’s the good news?

Should engineers fear messy AI code or embrace it as a tool for fast product validation? This story reveals why your cleanest code might not be your most valuable contribution. Why founders will use AI generated code more and more for MVPs and prototyping and why engineers should embrace this.

The enshittification of the internet: are you building value or friction?

The enshittification of the internet: are you building value or friction?

AI agents shouldn’t become CAPTCHA solvers: discover how monetisation-driven UX patterns have turned the web into a hostile environment and what honest design can do to reverse the trend.

Why frontend rewrites are more common than refactors

Why frontend rewrites are more common than refactors

Why do engineering teams keep rewriting frontends? Let’s explore the leadership bias and tech churn that makes refactors feel harder—yet ultimately more sustainable.

Building a customer support machine: a pragmatic approach for startups

Building a customer support machine: a pragmatic approach for startups

When customer support becomes a blocker for engineering progress, it’s time to build more than just your product—you need to build your support infrastructure. This article explains how to scale support before chaos kills your velocity.

You’ve successfully subscribed to madewithlove
Welcome back! You’ve successfully signed in.
Great! You’ve successfully signed up.
Success! Your email is updated.
Your link has expired
Success! Check your email for magic link to sign-in.