Making progress without a technical leader
Startups without a technical co-founder can still build great products, but only if they avoid the usual traps of overengineering, needless infrastructure, and late developer involvement.
Processes
45 posts
Building a customer support machine: a pragmatic approach for startups
When customer support becomes a blocker for engineering progress, it’s time to build more than just your product—you need to build your support infrastructure. This article explains how to scale support before chaos kills your velocity.
Making an impact by combining our services
Madewithlove combines interim CTOs and staff engineers to help SaaS scale-ups align strategy with execution and build resilient tech teams.
Why involving engineers in product meetings saves time and money
Involving engineers in product specification meetings reduces costly iterations and accelerates feature launches for SaaS startups.
Why engineers need a voice in the roadmap
A great product roadmap balances business goals with technical sustainability. Ignoring engineering input leads to technical debt and bottlenecks that slow growth. In this video, we discuss how SaaS teams can integrate engineering priorities into the roadmap for long-term success.
Why you shouldn't let customers pay for features
Selling bespoke features to customers might seem profitable, but it changes your SaaS business model. Instead of a scalable product, you become a service provider, stuck maintaining one-off features. Learn why this approach is risky and how to build for long-term success.
🌶️ Death by a 1000 tweaks: the absurdity of maintaining your own UI library
The best products aren’t built by obsessing over pixels but by delivering real value. Without a clear UI framework, teams drown in design tweaks instead of shipping features.
Startups don't need corporate culture
Startups often mimic corporates to impress clients or adapt to new hires, but this can stifle the agility they need to succeed. In this post, we explore how corporate habits can slow progress and why startups should prioritise speed and adaptability over rigid processes.
Infrastructure is a business decision
Learn how non-technical metrics can help control operational costs in tech startups. This article explains the importance of understanding real infrastructure costs and the cost of change to prevent your business expenses from spiraling out of control.