Team and leadership

Team and leadership content by madewithlove. Helping SaaS startups and scale-ups build teams and software. Welcome to our knowledge base.

145 posts
The enshittification of the internet: are you building value or friction?

The enshittification of the internet: are you building value or friction?

AI agents shouldn’t become CAPTCHA solvers: discover how monetisation-driven UX patterns have turned the web into a hostile environment and what honest design can do to reverse the trend.

Why frontend rewrites are more common than refactors

Why frontend rewrites are more common than refactors

Why do engineering teams keep rewriting frontends? Let’s explore the leadership bias and tech churn that makes refactors feel harder—yet ultimately more sustainable.

Building a customer support machine: a pragmatic approach for startups

Building a customer support machine: a pragmatic approach for startups

When customer support becomes a blocker for engineering progress, it’s time to build more than just your product—you need to build your support infrastructure. This article explains how to scale support before chaos kills your velocity.

Three cursors walk into a codebase

Three cursors walk into a codebase

A cautionary tale about interns, AI tools, and outsourcing delivering 80% of a project—leaving internal teams with the clean-up. Learn why shortcuts often come with hidden costs.

Making an impact by combining our services

Making an impact by combining our services

Madewithlove combines interim CTOs and staff engineers to help SaaS scale-ups align strategy with execution and build resilient tech teams.

Another early-stage SaaS founders dilemma: buy a pre-built app or build one from scratch

Another early-stage SaaS founders dilemma: buy a pre-built app or build one from scratch

Should SaaS founders buy or build their MVP? We compare pre-built apps vs custom development across cost, time, scalability, and code quality — so you can choose the right foundation for your product.

Why involving engineers in product meetings saves time and money

Why involving engineers in product meetings saves time and money

Involving engineers in product specification meetings reduces costly iterations and accelerates feature launches for SaaS startups.

Should we really ship fast and break things?

Should we really ship fast and break things?

Should startups test everything before shipping? We break down how to balance testing with product velocity—and why 100% coverage is often the wrong goal.

Vibe coding and the junior developer dilemma

Vibe coding and the junior developer dilemma

AI tools are transforming how we code, but they're not replacing the experience needed to build real software. Let’s talk about what vibe coding gets right—and what it gets very wrong.

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