Processes

47 posts
Communicate or be micromanaged - the CTO edition

Communicate or be micromanaged - the CTO edition

CTOs often come from engineering backgrounds and, particularly when newly promoted, tend to focus on what they know best, the technology. While this is understandable given their previous success, technology is rarely the hardest part of the CTO role.

Communicate or be micromanaged - the engineering edition

Communicate or be micromanaged - the engineering edition

Micromanagement rarely starts with bad intent. It usually starts with silence. When nobody knows what you are working on, meetings multiply, trust erodes, and focus disappears. This piece shows how clear, boring communication is your best defence.

The value of code review

Code reviews improve more than code quality. Done well, they shape better problem-solving, expose edge cases, and spread knowledge across teams. Learn how small, focused reviews and AI support help teams ship faster with confidence.

Making progress without a technical leader

Making progress without a technical leader

Startups without a technical co-founder can still build great products, but only if they avoid the usual traps of overengineering, needless infrastructure, and late developer involvement.

Building a customer support machine: a pragmatic approach for startups

Building a customer support machine: a pragmatic approach for startups

When customer support becomes a blocker for engineering progress, it’s time to build more than just your product—you need to build your support infrastructure. This article explains how to scale support before chaos kills your velocity.

Making an impact by combining our services

Making an impact by combining our services

Madewithlove combines interim CTOs and staff engineers to help SaaS scale-ups align strategy with execution and build resilient tech teams.

Why involving engineers in product meetings saves time and money

Why involving engineers in product meetings saves time and money

Involving engineers in product specification meetings reduces costly iterations and accelerates feature launches for SaaS startups.

Why engineers need a voice in the roadmap

Why engineers need a voice in the roadmap

A great product roadmap balances business goals with technical sustainability. Ignoring engineering input leads to technical debt and bottlenecks that slow growth. In this video, we discuss how SaaS teams can integrate engineering priorities into the roadmap for long-term success.

Why you shouldn't let customers pay for features

Why you shouldn't let customers pay for features

Selling bespoke features to customers might seem profitable, but it changes your SaaS business model. Instead of a scalable product, you become a service provider, stuck maintaining one-off features. Learn why this approach is risky and how to build for long-term success.

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