Fitness for purpose: taking risks with quality
When product teams obsess over perfect quality, they risk standing still, but by embracing a 'fit for purpose' mindset and planning for instability, they can move faster and smarter.
Product release communication
10 posts
Building a customer support machine: a pragmatic approach for startups
When customer support becomes a blocker for engineering progress, it’s time to build more than just your product—you need to build your support infrastructure. This article explains how to scale support before chaos kills your velocity.
Why you shouldn't let customers pay for features
Selling bespoke features to customers might seem profitable, but it changes your SaaS business model. Instead of a scalable product, you become a service provider, stuck maintaining one-off features. Learn why this approach is risky and how to build for long-term success.
Mobile app security: A best practices checklist for startups and scale-ups
Startups and scale-ups are vulnerable to cyberattacks as mobile apps grow. Implementing encryption, multi-factor authentication, and secure communication is crucial. Leadership should integrate security into the product lifecycle to protect both data and reputation.
Why your startup doesn't need autoscaling
Discover why simpler infrastructure beats autoscaling for startups. Learn about evolving from shared servers to cloud solutions, the need for testing, and minimalist approaches. Essential for founders and engineers seeking smart infrastructure strategies.
How to assist your product marketing team as a software engineer
Software engineering and marketing are often considered to be on completely opposite ends of the spectrum but when put together they can become a powerful team. This article lists some of the things you, as a software engineer, can do to help your product marketing team. Be observant Engineers have...
Communicating about change is hard. We’re making it easy.
ChangeHub has been part of our madewithlove family for a long time. The first-ever commit dates back to November 8, 2014, during our team retreat in Lisbon where it started out as a small proof of concept to make it easier for our product managers and clients to know what...
Why your engineers shouldn’t launch your features
It has never been easier for engineering teams to build and release new features for your customers. This fits well with our philosophy of shipping value to customers on a regular basis but does your customer experience this in the same way? And who should be in charge of releasing...
Why product marketing is more important in a tech company than you think
During the annual madewithlove retreat in Greece, I gave a talk on what product marketing is and how modern teams should approach building a product. I had based my talk on my own experiences from the past year where I was seeing a lot of friction and struggles with how...