Onboard the AI like you'd onboard a developer
Legacy codebases are messy, undocumented, and full of decisions nobody remembers making. But if you can explain it to a new developer, you can onboard an AI and that changes everything.
Documentation
32 posts
The show must go on: building bridges to prevent and work with silos
What can theatre teach startups about silos? That rehearsed collaboration beats chaos every time. madewithlove supports SaaS companies with CTO coaching, audits, and software engineering: discover how to keep your teams working together at the heart of your business.
Technical due diligence is broken: going beyond the checklist
Most technical due diligence audits focus on code quality and tooling, but the real risk lies in invisible processes, fragile teams, and product chaos, which is why madewithlove audits the full stack of your organisation, from code to culture.
Building a customer support machine: a pragmatic approach for startups
When customer support becomes a blocker for engineering progress, it’s time to build more than just your product—you need to build your support infrastructure. This article explains how to scale support before chaos kills your velocity.
🌶️ SaaS startups should never use microservices. Like, never-ever.
Many SaaS startups over-engineer their architecture with microservices. Here's why that's usually a costly mistake—and what to do instead.
Eliminating SPOFs: the importance of documentation
Single points of failure (SPOF) in startups lead to lost revenue, delays, and investor concerns. Building a documentation culture early reduces risk and ensures scalability.
The hidden cost of API migrations
Forced API migrations without a rollback plan? That’s how businesses lose trust—and money.
Finding your North Star Metric
Scaling a startup is exciting—but chaotic. Teams often chase different priorities, leading to silos and lost focus. A North Star Metric can realign everyone around what matters most. Curious about how this works?
Why founders need to care more about software licensing and SBOMs
Learn about the importance of SBOMs and software licensing for your SaaS startup.