AI Agents

AI chat is a brain in a jar

Hitting a wall with AI usually means hitting the wall of the chat box, not the wall of AI itself. Give a model memory, tool access and a browser, and the interfaces we built for humans become the integration. The bottleneck stops being the model and starts being your imagination.

Curl says it's fast. Your users disagree.

Synthetic checks like curl and Lighthouse measure a request your users never make. A HAR file captures the real logged-in flow, and handed to Claude alongside the codebase it turns a wall of JSON into a ranked list of fixes that get implemented in the same conversation.

A back-end engineer can do what now?

A back-end engineer set out to redesign a React app with an AI agent and came out actually knowing React. The unlock wasn't the prompting, it was understanding the code well enough to steer it. As the cost of entry collapses, knowing the technology matters more, not less.

Your company needs more than an LLM subscription

Handing everyone an LLM subscription gives them a model. A shared, self-hosted agent gives them a configured environment with company context, connected tools, and clear boundaries. Why a company should own that layer rather than rent it, and how to start small.

Everyone has a plan until they get punched in the mouth

Coding agents made implementation cheap, but validation never got cheaper. That shift moves the bottleneck from writing code to deciding what is worth building, and the response is more autonomy and faster iteration, not more detailed upfront plans.

The executable code style guide

A written style guide is a museum piece nobody enforces. An LLM changes that: it reads rules in plain prose and applies them on every pull request, reaching judgment calls no linter could express. The style guide stops being a document and becomes a runtime.

My email agent invented a prompt injection, then fell for it

An autonomous email agent hit a missing script, spiralled through 25 pointless shell calls, then fabricated email content including a prompt injection, and acted on it. The fix is not more warnings. It is structural validation before the model ever sees the data.

Claude up front, Codex in the back

Using Claude Code as the orchestrator and Codex as the engine gives you the best of both tools: Claude's UI, Codex's depth, and minimal Claude token spend. The economics only work when the task is big enough to justify two layers.

From syntax tinkering to systems thinking

The bottleneck in software engineering has shifted from typing to understanding. As AI handles implementation, engineers who thrive will be those who recognise patterns, curate guardrails, and connect technical decisions to business outcomes.

Hermes: the agent that doesn't quit when you close your laptop

Hermes is an open-source AI agent that runs on a server, remembers across sessions, and builds reusable skills over time. The shift it represents: AI moving from something you summon to something that runs.

Building a customer support AI agent that learns before it speaks

A customer support AI agent built in stages: shadow mode first, internal notes second, auto-send only after the data earns it. A walkthrough of the architecture, the knowledge base design, and the lessons that held up.

LLMs everywhere, even in cars

LLMs are no longer a tab you open. They're the interface layer between intent and every system underneath. This post maps what ambient AI, edge inference, and agent-as-infrastructure mean for how you design modern software.

ElevenLabs: voice cloning, agents, and what they mean for your product

Voice is where AI product differentiation is heading. This post walks through ElevenLabs voice cloning and conversational agents in enough detail to evaluate whether the technology is ready for your use case.

Customer support in the AI era

Most AI-powered customer support is optimised for deflection, not resolution. The problem isn’t bad agents, it’s architecture: no shared context, no real permissions, no escalation path that works.

Mental capacity is a bottleneck

AI removes bottlenecks until it reaches the one that doesn’t move: human cognition. The faster AI makes your system, the more your team’s mental capacity becomes the constraint. You can’t add more of it.

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